Namecheap Review Great For Domains but What About Hosting?

Namecheap was founded all the way back in 2000 by Richard Kirkendall.

Over the past 18 years, they’ve reportedly racked up three million customers.

Domain names are the name of Namecheap’s game (sorry, couldn’t resist), with over seven million under their control.

But here’s the thing:

We’ve seen this story before; Hosting A is good at X, so they leverage their brand name and deep pockets to muscle into new service Y. It doesn’t necessarily mean that they’re any good at it.

So what’s the deal with Namecheap?

Have they been able to replicate their domain name success in a new arena? Or are they simply trading on their name alone? (Pun definitely intended.)

We signed up for their hosting service, purchased the least expensive plan, and set up a test website to track performance stats like uptime and speed.

Is Namecheap good enough to get our recommendation?

Read on to find out.

General Info & Hosting Overview

Pros of Using Namecheap Hosting

Namecheap starts strong with a free domain name, speed, uptime, migrations, and extra plan features like backups.

Here are the full details:

1. Free Domain and Migration

Namecheap excels at domain names. So it only makes sense that they’ll happily throw one in if you sign up for their hosting plan. It’s free for the first year only, though. After that, you’d have to pay the renewal price of the domain. For example, for .com it’s $7.98/year.

If you already have a website set up somewhere else, they’ll also help you migrate the service for free. For a full cPanel migration, Namecheap guarantees to do it in less than 24 hours and with no more than 15 minutes of downtime. If they fail (or you’re not completely satisfied with how the migration went), they’ll credit your account with the value of your first purchase of shared hosting.

2. Good Uptime – 99.95%

Uptime is one of the most important criteria to look for in a host and it’s something that we always test.

The good news is that Namecheap delivered a solid 99.95% uptime during the past 12 months. In total, they had three bad months where the uptime was below average.

3. Decent Load Time 421 ms

After the uptime, the second most important criterion is speed. The reason it’s so important is that speed has been directly correlated with visitor happiness.

Google recently found that the probability of someone bouncing increases over 100% if your pages take up to six seconds to load.

So yes, you need your site to stay alive. If that site is slow, then it’s almost as bad. Your site might as well be down because people will be leaving in droves.

Namecheap has been able to post an average page speed of 421 ms over the past 12 months, which easily gets a thumbs up from our side

However, they are showing a slight increase in their recent page loading time results, but nothing too crucial.

4. 30-day Money-Back Guarantee

Namecheap does offer a rock-solid 30-day money-back guarantee. You’ve got a full month to see if their service is right for you. Otherwise, it’s not too late to back out and try something else.

5. Fully-Loaded Value Plan

We’ve reviewed many hosts to date.

And for each one, we typically sign up for the most basic plan to set up our test website.

The reason is twofold:

We want to be able to base these reviews on real data and performance figures.

Most base-level plans at each hosting company are pretty similar.

In other words – this allows us to compare apples to apples (for the most part). Each shared offer is fairly similar, with the same features offered on each.

Namecheap surprised us, though.

First, they offered unmetered bandwidth on their cheapest plan. They also give you access to standard features like cPanel access and apps like WordPress.

Their cheapest plan also includes a free SSL certificate for the first year.

You also get twice-a-week backups, just in case things go haywire while updating your new site.

The best part about their cheapest offer is that you get 50 MySQL databases (which is way more than what most companies offer on a similar tier).

Plus, you can set up three websites on this plan. Most base-level hosting plans only allow you to host one single website. This is a great value if you have several sites, like a business and a personal one.

They also give you up to 30 email addresses right out of the gate, too.

This can add up to huge cost savings over time.

6. Third-Party Reviews Are Excellent

We always like to get a pulse from existing customers to make sure each review isn’t just based on our own isolated experience.

We’ll admit:

We were pleasantly surprised at some of the customer reviews online.

For instance, they have a solid 4.7-star rating on Shopper Reviewed. Supposedly that’s based on over a million reviews.

Cons of Using Namecheap Hosting

There are three major categories we look at when considering a new web host:

Uptime: Can this host keep my site live the vast majority of the time?

Speed: Can this host deliver a good experience for visitors so they’ll want to come back?

Support: And can this host help me when things spin out of control?

Unfortunately, Namecheap dropped the ball in one of the three areas.

Take a look for yourself.

1. Inconsistent Customer Support

Namecheap has a pretty good knowledge base platform. It contains detailed answers that should help solve the most common problems you run into.

Namecheap Pricing, Hosting Plans & Quick Facts

Here’s a quick overview of the hosting plans offered by Namecheap:

These prices apply when you sign up with Namecheap for two years. If you choose the annual plan, the monthly price would be $1.58/month and the monthly option would cost you $2.88/month.

Quick Facts

• Free domain?: Yes, the first year is free.
• Ease of Signup: Easy signup process.
• Money-Back: 30-days money-back guarantee.
• Payment Methods: Credit cards, PayPal, Dwolla, and Bitcoin.
• Hidden Fees and Clauses: There are two important disclaimers to keep in mind:

“This offer is available for new hosting purchases only. The promotional price is valid for the first 12 months on annual payments, after which the hosting service will renew at the regular rate as indicated in the package specs. Upgrades/downgrades will be performed at the full renewal price.”

“Unmetered disk space is offered with our Ultimate package. This disk space is solely intended for your website and not for other storage purposes. This space must be used in accordance with our AUP, particularly paragraph 10.2.”

• Upsells: A few upsells along the way.
• Account Activation: Fast account activation.
• Control Panel and Dashboard Experience: cPanel.
• Installation of Apps and CMSs (WordPress, Joomla, etc.): 1-click installation tool to easily install popular apps and CMSs.